Equipment Services Manager

Job Summary

Overseeing operational support and lifecycle management, the full-time Equipment Services Manager will ensure equipment reliability and compliance across 260+ retail optometry locations while serving as the primary liaison between clinics, vendors, and leadership in a virtual environment.

Key Responsibilities

• Oversee equipment support and service coordination for 260+ clinic locations
• Serve as the primary escalation point for equipment repairs, troubleshooting, and replacement planning
• Manage equipment lifecycle activities including warranties, preventive maintenance schedules, and inventory tracking

Required Qualifications

• 5+ years of experience in optometry, ophthalmology, healthcare operations, or clinical equipment management
• Strong technical knowledge of optometric and ophthalmic diagnostic equipment
• Experience managing projects, vendor relationships, or multi-site operational support
• Proficiency with Microsoft Office, Microsoft Teams, and equipment tracking systems
• Ability to work independently and effectively in a fully remote environment