Escalation Engineer - ServiceNow

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Fri, May 31, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Education Level: Some College, Bachelors

Job Summary

A company is looking for an Escalation Engineer - ServiceNow

Key Responsibilities:

Identifying root causes of escalated issues and assisting in their resolution
Improving customer experience by documenting best practices and providing technical direction
Collaborating with teams to provide global technical leadership and deliver training

Qualifications and Education:

10+ years industry experience
2-3 years troubleshooting ServiceNow Platform
Experience with ServiceNow frameworks, scripting languages, and integrations
Advanced knowledge of ServiceNow platform concepts and certifications
Associates degree required, BS in Computer Science or MIS preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

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