Escalations Engineer

Location: Remote

Compensation: Salary

Staff Reviewed: Mon, May 20, 2024

This job expires in: 5 days

Job Category: Information Technology

Employment Status: Permanent

Career Level: Experienced

Job Summary

A company is looking for an Escalations Engineer (Remote ET).

Key Responsibilities:

Resolving technical escalations and IT requests from the consulting team
Assisting with preventive maintenance of systems
Mentoring teammates on technical solutions and troubleshooting

Required Qualifications:

3+ years of IT operations experience
Impeccable attention to detail
Experience with MacOS and Windows
Administrator experience with cloud-based services
Strong understanding of computer networking fundamentals

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