Escrow Coordinator

Job Summary

Serving as the primary point of contact for clients, the full-time remote Closing Coordinator will manage inbound and outbound calls, resolve customer inquiries, and support the closing process while maintaining a high level of escrow knowledge and communication skills.

Key responsibilities:

• Handle customer inquiries professionally and accurately via phone
• Collaborate with lenders and consumers to prepare escrow instructions and facilitate transactions
• Support the closer queue and perform escrow duties as needed, including audits and file closures

Required qualifications:

• At least two years of current Escrow Officer experience
• One or more years of call center or related experience preferred
• Fully proficient in processing and managing an escrow file from start to finish
• Strong understanding of escrow practices and local regulations
• Proven ability to multitask and meet deadlines in a high-volume environment