Escrow Support Team Lead

Job Summary

Providing expertise and supervision, the full-time remote Escrow Support Team Lead will manage schedules, oversee escrow support staff, and handle complex escrow closings while ensuring efficient workflow and high-quality customer service.

Key responsibilities

• Provides work direction, supervision, and training to lower-level escrow support personnel
• Manages schedules and coordinates staff meetings to enhance branch service support and workflow efficiency
• Handles escalated issues from managers, staff, or branches and manages complex escrow closings and post-closings as necessary

Required qualifications

• High School diploma or equivalent
• 3+ years of escrow processing experience
• Thorough knowledge of escrow processes, procedures, and governing regulations