Estate Planning Quality Assurance Manager
Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, Aug 20, 2026
This job expires in: 7 days
Job Summary
Seeking an experienced Legal Training and Quality Assurance Manager, this full-time remote position will manage onboarding and training programs, ensure quality assurance through performance feedback, and drive workflow improvements within the legal operations team.
Key Responsibilities
- Design and deliver onboarding programs and training materials for new hires in legal roles
- Review client meetings and internal calls to assess quality and provide constructive feedback
- Collaborate on identifying workflow inefficiencies and support the implementation of legal tech systems
Required Qualifications
- Minimum 5 years of experience as a senior paralegal or licensed attorney with a focus on estate planning
- Proven ability to explain complex legal concepts clearly to staff at varying experience levels
- Experience in reviewing recorded meetings or work products for quality assurance
- Strong written and verbal communication skills for delivering professional feedback
- Ability to manage multiple priorities independently in a fast-paced environment
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