Exam Administration Coordinator

Job Summary

A company is looking for an Exam Administration Coordinator to assist exam candidates throughout the exam delivery process.

Key Responsibilities

• Provide accurate and timely assistance to candidates during the examination delivery process
• Manage special accommodations exam appointments and ensure adverse action investigations are processed according to program standards
• Document and maintain records of all client, candidate, and test center interactions

Required Qualifications, Training, and Education

• High School diploma or GED required
• Minimum one (1) year of customer service experience, preferably in a call center environment
• Experience with CRM/database applications is a plus
• Excellent PC skills including MS Office products
• Ability to handle confidential information with discretion