Executive Office Senior Specialist
Job Summary
A company is looking for an Executive Office Senior Specialist to support servicing operations by addressing customer complaints.
Key Responsibilities
- Research homeowner complaints and execute or recommend solutions
- Effectively resolve homeowner issues
- Comply with all applicable legal and regulatory requirements
Required Qualifications
- High school diploma or equivalent
- 1-2 years of complaints-processing experience
- Previous experience handling complaints by regulatory agencies
- Experience with Zendesk, NICE, and Google Suite
- Exceptional organizational and time management abilities
COMPLETE JOB DESCRIPTION
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Company Overview
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