Exhibitor Services Support Specialist

Job Summary

A company is looking for an Exhibitor Services Support Specialist responsible for managing exhibitor service orders and inquiries.

Key Responsibilities

• Engage with exhibitors to understand their goals and provide tailored lead solutions
• Process sales transactions, troubleshoot issues, and maintain records in the CRM system
• Provide remote technical support for app-only events and coordinate logistics for smooth event operations

Required Qualifications

• Bachelor's degree or equivalent experience preferred
• 0 - 2 years of customer service experience in a sales operations environment
• Proficiency in Microsoft 365 products, including Word, Excel, Outlook, and PowerPoint
• Experience with backend administration in Smartsheet and knowledge of DotDigital email marketing suite is a plus
• Strong interpersonal skills for effective communication with staff and management