Facilities Coordinator

Job Summary

A company is looking for a Facilities Coordinator to manage relationships with medical facilities and ensure effective communication and issue resolution.

Key Responsibilities

• Engage and onboard facility staff, maintaining accurate contact details and outreach cadences
• Serve as a primary contact for facility needs, resolving scheduling and policy questions efficiently
• Utilize data to track engagement, monitor trends, and report on key performance indicators

Required Qualifications

• High school diploma or equivalent
• 1+ year in customer service, provider relations, patient access, call center, or healthcare coordination
• Comfortable learning and using operational technical systems, dashboards, and spreadsheets
• Organized and able to follow structured workflows while managing time pressure
• Experience with provider offices, care coordinators, or case managers is preferred