Family Advisor

Job Summary

To support families in navigating senior living options, the remote Family Advisor will conduct discovery conversations, guide clients through the search process, and manage a lead pipeline while meeting sales performance expectations in a full-time capacity.

Key responsibilities:

• Conduct discovery conversations to uncover the unique needs of families seeking senior living options
• Guide families through the referral process and provide follow-up support to ensure satisfaction
• Manage leads in the pipeline effectively while consistently meeting sales goals and performance metrics

Required qualifications:

• 3+ years of documented sales success in a metrics-driven environment, preferably in telephone sales
• Experience with high call volume, ideally managing 100-150 calls per day
• Familiarity with CRM systems, with prior HubSpot experience preferred
• Bilingual in Spanish and English is ideal
• Previous experience in the senior care industry is preferred