Family Support Representative Phone Team
Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Jul 02, 2024
Job Summary
A company is looking for a Clarity Family Support Phone Representative for their remote team.
Key Responsibilities:
- Responding to support inquiries from families through phone calls, chat, and email
- Troubleshooting issues, providing solutions, and escalating when necessary
- Collaborating on continuous improvements to enhance the family user experience
Required Qualifications:
- Experience in customer-facing roles or on customer-facing teams
- Prior experience in a school or educational setting is a bonus
- Ability to handle numerical data and perform basic arithmetic
- Comfortable working flexible hours, including evenings and weekends
- Bilingual Spanish preferred
COMPLETE JOB DESCRIPTION
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Job is Expired
Company Overview
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