Fax Administrator

Job Summary

To support the Medical Necessity/Benefit Administration Department, the remote Fax Administrator will oversee incoming faxes, sort and categorize documents, and maintain fax machines while ensuring timely communication with practitioners regarding fax issues.

Key responsibilities

• Oversees and sorts all incoming Medical Necessity Review Forms received by fax, mail, or electronically
• Logs and counts faxes hourly, ensuring MNR Forms are forwarded to the Front End Supervisor within specified timeframes
• Communicates with practitioners about fax transmission issues, documenting all interactions in a communication log

Required qualifications

• High school diploma or GED required
• Zero to one year of general clerical experience
• Ability to maintain confidentiality in all matters
• Proficiency in using fax machines and basic office equipment
• Capability to work in a remote environment with a stable internet connection