Federal IT Administrator

Job Summary

Managing Federal IT systems remotely, the full-time Federal IT Enterprise Services Administrator will lead identity management, optimize collaboration tools, and provide tiered support for Federal end-users while ensuring compliance and security across platforms.

Key responsibilities

• Lead the configuration and maintenance of the Federal Okta instance and manage Gov Slack and Google Workspace
• Provide dedicated front-line support for Federal end-users, troubleshooting access and software issues
• Oversee system security by managing user permissions and participating in IT security audits

Required qualifications

• Bachelor's degree, Military Service Equivalent, or applicable certifications
• 1-3 years of experience managing IT systems, focusing on SaaS identity and collaboration tools
• Authorization to work in the U.S. and ability to obtain and maintain a government security clearance
• Proficiency in managing Okta, Slack, and Google Workspace environments
• Strong technical troubleshooting skills in a remote-first environment