Federal Operations Technician

Job Summary

Working from home, the full-time Federal Operations Technician will manage network operations, perform circuit and equipment restoration, and proactively resolve network issues while collaborating closely with federal government network operation centers.

Key responsibilities

• Perform circuit and equipment/network restoration, identifying potential jeopardy conditions
• Manage and test various circuit types, including T1 to 100Gb, Ethernet, and IP networks
• Analyze network troubles and performance data to develop optimization plans and ensure compliance with customer SLAs

Required qualifications

• Minimum of 5+ years' experience with SONET-based networks, next-generation DWDM systems, and related technologies
• Active/Current TS security clearance; TS/SCI preferred
• Associate degree in Engineering, Electronics, Software, or Networks, or equivalent experience
• Strong knowledge of DWDM Layer 1, Metro Ethernet, and IP communications
• Demonstrated ability to manage multiple issues simultaneously and make sound decisions under pressure