Federal Quality Assurance Analyst

Job Summary

A company is looking for a Federal Quality Assurance Analyst - AWS/Amazon Connect.

Key Responsibilities

• Lead the design and implementation of test plans for functionality, performance, and security
• Ensure compliance of technical deliverables with Federal security standards
• Identify and escalate critical technical risks while implementing mitigation strategies

Required Qualifications

• US Citizenship required, with ability to obtain security clearance(s)
• Bachelor's degree required
• 7-10+ years of IT quality assurance experience in large-scale Federal environments
• 3-5+ years of experience testing programs utilizing Amazon Connect and Salesforce Government Cloud Plus
• Working knowledge of Agentforce and Salesforce AI capabilities