FHA Claims Specialist

Job Summary

A company is looking for a Remote Loss Mitigation FHA Claims Specialist to prepare, file, and follow up on all FHA home retention claims according to specific guidelines and requirements.

Key Responsibilities:

• Prepare and file all HUD claims timely and accurately following investor/insurer/CMS guidelines
• Perform loan level reconciliation for all final claim proceeds, including correcting error files by cancelling claims or processing refund requests to HUD
• Document all servicing actions, delays, and follow-ups in the system notes and ensure all claim documents are imaged timely

Required Qualifications:

• High School Diploma or equivalent work experience; some college preferred
• One (1) to two (2) years' mortgage servicing default experience preferred
• Previous FHA claims experience preferred
• Understanding of the loss mitigation and claims process
• Strong interpersonal skills with a focus on teamwork and quality on loan evaluation