Field Engineer

Job Summary

Focused on ensuring technical health across flagship accounts, the full-time remote Field Engineer will manage detection tuning, integration maintenance, and customer engagement while collaborating with sales and support teams to deliver a high-quality customer experience.

Key responsibilities

• Own technical health metrics for assigned flagship accounts, including detection quality and remediation timelines
• Act as the primary technical point of contact, partnering with customer security engineering and platform teams
• Lead investigations during security events and coordinate technical efforts with Sales Engineers and Customer Success Managers

Required qualifications

• 7-10+ years in cybersecurity or related technical roles within enterprise environments
• Hands-on experience with security platforms and investigation workflows
• Ability to operate independently while aligning with account strategies
• Experience in high-growth or venture-backed environments preferred
• Strong preference for candidates based in Central or Pacific time zones