Field Service Dispatcher

Job Summary

A company is looking for a Scheduling Specialist to coordinate technician schedules and optimize service operations.

Key Responsibilities

• Coordinate technician dispatching and routing for installations, service calls, and repairs
• Communicate directly with customers to confirm appointment details and scheduling updates
• Collaborate with Sales, Service, and Supply Chain teams to ensure customer needs are met

Required Qualifications

• 2+ years of routing, dispatching, or field service scheduling experience
• Experience coordinating technician installations or emergency service calls is highly preferred
• Ability to work cross-functionally in a fast-paced, service-driven environment
• Proficiency in Microsoft Office (Outlook, Excel, Word)
• Comfortable navigating multiple systems and communication channels (email, phone, chat)