Field Service Engineer

Job Summary

Working virtually in the USA, the full-time salaried Field Service Engineer will be responsible for providing technical support, managing service requests, and ensuring customer satisfaction in the collision repair industry.

Key responsibilities

• Provide technical support and troubleshooting for field service operations
• Manage service requests and coordinate with internal teams to resolve issues
• Ensure customer satisfaction through effective communication and follow-up

Required qualifications

• Bachelor's degree in Engineering or a related field
• Experience in field service or technical support roles
• Proficiency with relevant software and diagnostic tools
• Strong understanding of collision repair processes and equipment
• Relevant certifications in automotive or engineering disciplines