Field Service Manager

Job Summary

Managing all aspects of Field Service support within North America, the full-time remote Field Service Manager will oversee equipment operation, product delivery, installation, and preventative maintenance while ensuring contract profitability and customer satisfaction.

Key responsibilities

• Execute service strategies and manage Field Service safety and improvement plans
• Monitor customer site performance and prepare monthly reports on service metrics and issues
• Organize work schedules and manage inventory to prevent financial losses

Required qualifications

• 3-5 years of experience as a field service manager or service manager
• Degree-level education in mechanical, electrical, chemical engineering, or physics
• A minimum of ten years' experience in an engineering, service, or maintenance role with customer interaction
• Proven leadership skills and experience in a dynamic environment
• Direct hands-on experience with VSD drives, PLC, controls, and Atlas Copco's vacuum controls