Field Service Professional
Job Summary
To support customer service and sales initiatives, the full-time Field Service Professional will manage client interactions and provide product knowledge remotely while ensuring a high level of customer satisfaction.
Key responsibilities
- Manage client communications and resolve inquiries effectively
- Provide expert product knowledge and support to enhance customer experience
- Collaborate with team members to ensure seamless service delivery
Required qualifications
- Previous experience in customer service or sales roles
- Strong knowledge of home improvement products and services
- Ability to work independently in a remote environment
- Proficiency in using customer relationship management (CRM) software
- Willingness to travel occasionally for in-person responsibilities
Complete Job Description
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