Finance Client Success Manager
Job Summary
Driving client satisfaction and account growth, the full-time Finance Client Success Manager will manage all aspects of service delivery, advocate for client needs, and collaborate cross-functionally to achieve operational excellence in El Segundo, CA.
Key responsibilities
- Own all aspects of service delivery, ensuring high-quality execution and meeting margin expectations
- Collaborate with cross-functional teams to align on client objectives and drive account growth opportunities
- Serve as the voice of the client, advocating for their needs and managing escalations to ensure satisfaction and retention
Required qualifications
- Proven experience in client relationship management within the finance industry
- Strong background in delivery excellence and full lifecycle project leadership
- Demonstrated ability to drive account growth, including successful renewals and up/cross-sells
- Exceptional capability in internal orchestration and cross-functional collaboration
- Commitment to continuous learning and awareness of emerging AI and technology trends
Complete Job Description
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