Finance Counselor I

Job Summary

A company is looking for a Finance Counselor I to assist students in navigating the complexities of affording higher education.

Key Responsibilities:

• Provide inbound and outbound phone coverage to assist students
• Apply financial aid, billing, and registrar policies during student interactions
• Document student interactions and participate in outbound calling campaigns

Required Qualifications:

• Successful access to the National Student Loan Data System and a background check
• Experience in a customer service related field
• Some college credits completed
• Reliable high-speed internet connection
• A distraction-free home workspace during working hours