Finance Manager - Customer Success
Job Summary
Driving financial insights for customer retention, the full-time Finance Manager - Customer Success will analyze data to support planning and decision-making, partnering with cross-functional teams in a remote work environment.
Key Responsibilities:
- Drive monthly renewal and retention analytics to uncover customer behavior trends and performance drivers
- Deliver weekly insights on Customer Success sales opportunity pipeline to enhance leadership visibility
- Analyze financial data to inform strategic business decisions and improve retention strategies
Required Qualifications:
- 6+ years of experience in Finance, Strategic Finance, FP&A, Consulting, or a related analytical discipline
- Strong understanding of revenue and SaaS business metrics, including renewals and retention
- Proven ability to translate complex financial data into actionable insights for business leaders
- Experience using AI-powered tools to enhance analysis and reporting
- Excellent stakeholder management skills with the ability to influence cross-functional decision-making
Complete Job Description
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