Financial Aid Advisor

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Mon, Feb 12, 2024
This job expires in: 15 days

Job Summary

A company is looking for a Financial Aid Advisor.

Key Responsibilities:
  • Conduct inbound phone-based discussions, advising and educating students on various forms of Federal Student Aid
  • Provide a high level of customer service, ensuring that the student is packaged with funding to access courses and pursue degree completion
  • Leverage financial aid and student databases to perform research while on phone calls to assist students and parents through the financial aid cycle in real time

Required Qualifications:
  • 1-2 years of demonstrated customer service experience
  • Associate's degree required
  • Solutions oriented attitude with demonstrated critical thinking and problem solving skills
  • Excellent organization and time management skills with the ability to prioritize and manage multiple demands with minimal supervision
  • Basic math skills

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