Financial Aid Advisor

Job Summary

A company is looking for a Financial Aid Advisor.

Key Responsibilities:

• Conduct inbound phone-based discussions, advising and educating students on various forms of Federal Student Aid
• Provide a high level of customer service, ensuring that the student is packaged with funding to access courses and pursue degree completion
• Leverage financial aid and student databases to perform research while on phone calls to assist students and parents through the financial aid cycle in real time

Required Qualifications:

• 1-2 years of demonstrated customer service experience
• Associate's degree required
• Solutions oriented attitude with demonstrated critical thinking and problem solving skills
• Excellent organization and time management skills with the ability to prioritize and manage multiple demands with minimal supervision
• Basic math skills