Financial Aid Advisor

Job Summary

A company is looking for a Financial Aid Advisor to provide guidance and support to students regarding financial aid processes.

Key Responsibilities

• Provide exceptional customer service and guidance through the financial aid process
• Accurately document student interactions and maintain financial aid records
• Participate in team meetings and contribute to departmental initiatives

Required Qualifications

• Associate's Degree in Accounting, Business, Finance, or a related field
• 1 to 3 years of relevant customer service and/or financial aid experience
• Proficiency in Microsoft Office Suite, particularly Outlook, Word, and Excel
• Experience in a service-oriented call center is preferred
• General knowledge of the higher education industry is preferred but not required