Financial Aid Advisor

Job Summary

A company is looking for a Financial Aid Advisor who will serve as the primary contact for students and staff regarding financial aid processes.

Key Responsibilities

• Provide exceptional customer service and guidance through the financial aid process
• Accurately document student interactions and maintain financial aid records
• Participate in team meetings and contribute to departmental initiatives

Required Qualifications

• Associate's Degree in Accounting, Business, Finance, or related field
• 1-3 years of relevant customer service and/or financial aid experience
• Experience in a service-oriented call center preferred
• Proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel
• General knowledge of the higher education industry preferred