Financial Aid Advisor

Job Summary

A company is looking for a Financial Aid Advisor responsible for providing phone-based financial aid support and counseling services to students.

Key Responsibilities

• Conduct inbound phone discussions to advise and educate students on Federal Student Aid
• Provide high-quality customer service to ensure students are properly funded for course access and degree completion
• Collaborate with various University departments and maintain compliance with laws and regulations

Required Qualifications

• 1-2 years of demonstrated customer service experience
• Associate's degree required
• Basic math skills
• General proficiency with Microsoft Office products
• High level of telephone etiquette and professionalism