Financial Aid Counselor

Job Summary

A company is looking for a Financial Aid Counselor responsible for assisting students with financial aid processes.

Key Responsibilities

• Provide exceptional customer service by fielding incoming calls from newly enrolled students
• Input notes into the Student Information System and follow up with students to complete FAFSA applications
• Counsel students and parents on financial aid programs and requirements while maintaining confidentiality of sensitive information

Required Qualifications

• High School Degree or equivalent; Associate degree preferred
• Prior financial aid experience is a plus
• Prior call center experience is a plus
• Ability to type 65 words per minute
• Dependable and reliable