Financial Clearance Associate

Job Summary

Working full-time in a remote capacity, the Financial Clearance Associate will be responsible for obtaining and verifying patient demographic and insurance information, scheduling appointments, and coordinating patient flow while meeting quality metrics in a call center environment.

Key responsibilities:

• Obtain and verify necessary demographic and insurance information, including authorizations and referrals
• Schedule patients' appointments and procedures, ensuring timely processing and coordination of patient flow
• Maintain knowledge of insurance requirements and financial assistance options while providing excellent customer service

Required qualifications:

• High School diploma or equivalent required; completion of Patient Access training course
• Ability to work in a high-volume, fast-paced environment
• Basic knowledge of medical and insurance terminology is desired
• Experience with computer applications, including Microsoft Office and EMR systems
• Bilingual in English and Spanish/Creole is preferred