Financial Clearance Associate

Job Summary

Working full-time in a remote capacity, the Financial Clearance Associate will be responsible for obtaining and verifying patient demographic and insurance information, scheduling appointments, and meeting quality metrics in a call center environment.

Key responsibilities

• Obtain and verify necessary demographic and insurance information, including authorizations and referrals
• Schedule patients' appointments and procedures, ensuring timely processing and coordination of patient flow
• Maintain knowledge of insurance requirements and financial assistance options while providing excellent customer service

Required qualifications

• High School diploma or equivalent (GED) with relevant training or experience
• Completion of the Patient Access training course
• Ability to work in a high-volume, fast-paced environment
• Basic knowledge of medical and insurance terminology preferred
• Bilingual in English and Spanish/Creole is desired