Financial Operations Manager

Job Summary

Providing operational leadership for billing and customer service, the full-time salaried Financial & Managed Print Operations Manager will oversee daily operations for telecommunications and managed print services, ensuring efficient service delivery and exceptional customer support while working remotely within the Eastern Time Zone.

Key responsibilities

• Manage daily billing and customer service operations, ensuring accurate billing and responsive support
• Oversee purchasing and inventory management activities to maintain operational efficiency
• Supervise managed print operations, addressing customer inquiries and resolving issues effectively

Required qualifications

• Associate or Bachelor's degree in accounting, finance, business, or a related field, or equivalent experience
• Working knowledge of billing systems and financial operational processes
• Experience supervising and supporting staff while managing daily workflows
• Strong analytical skills to identify billing discrepancies and operational inefficiencies
• Ability to work independently in a remote environment while maintaining responsiveness and accountability