FINRA Licensed Call Center Representative

Job Summary

A company is looking for a FINRA Certified - Call Center Support Representative.

Key Responsibilities

• Provide exceptional service through the inbound contact center, responding to complex customer inquiries
• Research and resolve client requests while maintaining high service standards and compliance requirements
• Perform account updates, maintenance, and transaction processing, ensuring accurate documentation

Required Qualifications

• High school diploma or GED (required)
• Minimum 2 years of customer service experience in a call center environment
• Life insurance experience is required
• Prior experience in financial services or environments requiring FINRA certification
• FINRA Series 6 or Series 7 license required at the time of hire