FINRA Licensed Call Center Support

Job Summary

A company is looking for a Licensed FINRA Call Center Support professional.

Key Responsibilities

• Provide service via inbound contact center and respond to complex customer inquiries
• Perform account updates and maintain documentation of inquiries and results
• Assist in day-to-day operations and support training of less experienced staff

Required Qualifications

• High school diploma or G.E.D. is mandatory
• Minimum two years of customer service and call center experience
• Life insurance call center experience is mandatory
• Experience in financial, investment, insurance, or banking services with FINRA certification
• FINRA 6 or 7 minimum Certification required at hire