FINRA Licensed Client Experience Specialist

Job Summary

FINRA Licensed Client Experience Specialist is a full-time role responsible for supporting advisory practices, enhancing client relationships, and ensuring exceptional service delivery for Premier IRA and Brokerage clients.

Key Responsibilities

• Provide a best-in-class client experience through proactive engagements and streamlined request processing
• Collaborate with advisory teams to maintain strong relationships and identify financial planning opportunities
• Prepare documentation for client meetings and facilitate client appreciation efforts

Required Qualifications

• Bachelor's degree in Business or related discipline or equivalent experience
• 2+ years of related work experience in financial services or customer experience
• Experience in client services roles
• FINRA Series 7, 63, and 65 registrations required within established timelines
• Proficiency in Microsoft Office Suite and other relevant systems