FinTech Customer Service Specialist

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Sat, May 04, 2024

Job Summary

A company is looking for a FinTech Customer Service Specialist.

Key Responsibilities:
  • Provide outstanding customer service and support via various communication channels
  • Guide customers through FinTech products and assist with account-related activities
  • Collaborate with internal teams to escalate and resolve complex customer issues

Required Qualifications:
  • Bachelor's degree in business, finance, or related field preferred
  • 2+ years of experience in customer service roles within the FinTech industry
  • Strong knowledge of financial products and services
  • Proficiency in using CRM software and other customer support tools
  • Flexibility to work occasional evenings, weekends, or holidays as needed

COMPLETE JOB DESCRIPTION

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