Fire Alarm Service Coordinator

Job Summary

A company is looking for a Fire Alarm Service Coordinator to manage and coordinate fire alarm service activities across a national customer base.

Key Responsibilities

• Receive and process incoming fire alarm service requests, determining the scope of work needed
• Schedule service work with a national subcontractor network and confirm technician dispatch and completion timelines
• Track service progress, monitor documentation, and communicate status updates to customers and internal stakeholders

Required Qualifications

• High School Diploma or equivalent
• 3+ years of experience in the fire alarm service industry
• Strong understanding of fire alarm service, inspections, testing, and deficiencies
• Familiarity with NFPA 72 and general fire alarm compliance concepts
• Experience with service management or CRM platforms