Fleet Billing Specialist

Job Summary

Supporting the growth of the company, the full-time Fleet Billing Specialist will assist with the billing process, manage maintenance transaction lifecycles, and provide excellent customer service while working remotely.

Key responsibilities

• Assist with the billing process and manage the follow-up maintenance transactions lifecycle
• Document customer interactions accurately in all Cox Fleet systems and obtain customer approvals for repairs
• Proactively contact customers to schedule preventative maintenance and collaborate with Field Operations for technician scheduling

Required qualifications

• High School Diploma/GED with 3 years of experience in a related field, or equivalent education/experience combination
• Strong Excel and data entry skills, with the ability to learn new platforms
• Common knowledge of the trucking industry and experience in fleet maintenance or transportation
• Proven ability to collaborate cross-functionally and build positive relationships
• Excellent organizational skills with the ability to manage multiple tasks effectively