Fleet Manager

Job Summary

Proactive and customer-focused, the fully remote Fleet Manager will serve as the primary point of contact for larger strategic customers, ensuring effective account-level communication, escalation management, and operational visibility while leveraging fleet monitoring tools and data analytics to enhance fleet performance and customer satisfaction.

Key responsibilities

• Manage account-level communication and operational visibility for strategic customers
• Translate technical information and analytics into actionable insights for diverse customer stakeholders
• Utilize fleet monitoring tools to identify maintenance opportunities and enhance fleet performance

Required qualifications

• Bachelor's degree in Engineering, Business, Operations, or a related field, or equivalent professional experience
• Working knowledge of utility-scale system-level concepts, terminology, and operating states
• Experience interpreting high-level alarms, alerts, and fleet health indicators
• Proven experience managing multiple priorities and coordinating across cross-functional teams
• Strong skills in translating technical, operational, and analytical information for diverse audiences