Fleet Service Coordinator

Job Summary

To support the growth of the company, the full-time Fleet Service Coordinator II will manage the lifecycle of maintenance transactions, ensure timely documentation in systems, and provide excellent customer service while working remotely.

Key responsibilities

• Manage the follow-up maintenance transactions lifecycle from origination to technician custody
• Document customer interactions accurately in all Cox Fleet systems
• Proactively contact customers to schedule preventative maintenance and repairs

Required qualifications

• High School Diploma/GED with 3 years of experience in a related field or equivalent combination of education and experience
• Strong Excel and data entry skills, with the ability to learn new platforms
• Common knowledge of the trucking industry and experience with fleet maintenance is preferred
• Proven ability to collaborate cross-functionally and build positive relationships
• Excellent organizational skills and ability to manage multiple tasks effectively