Fleet Services Coordinator II

Job Summary

Supporting the growth of the company, the full-time Fleet Services Coordinator II will manage the billing process, oversee maintenance transactions, and provide exceptional customer service while working remotely with a Thursday to Monday schedule.

Key responsibilities

• Assist with the billing process and manage the maintenance transactions lifecycle from origination to technician custody
• Document customer interactions accurately in Cox Fleet systems and ensure timely follow-ups
• Proactively schedule preventative maintenance and repairs, fostering positive customer relationships and communication with Field Operations

Required qualifications

• High School Diploma/GED with 3 years of experience in a related field, or equivalent combination of education and experience
• Strong organizational skills with the ability to manage multiple tasks effectively
• Proficiency in Excel and data entry, with the ability to learn new IT systems
• Common knowledge of the trucking industry, with experience in fleet maintenance preferred
• Ability to work both independently and collaboratively within a team environment