Fleet Services Coordinator II

Job Summary

Supporting the growth of the company, the full-time Fleet Services Coordinator II will manage the maintenance transactions lifecycle, ensure timely documentation, and provide excellent customer service while working remotely from North Carolina.

Key responsibilities:

• Manage the follow-up maintenance transactions lifecycle from origination to technician custody
• Document all customer interactions accurately in Cox Fleet systems
• Proactively contact customers to schedule preventative maintenance and repairs

Required qualifications:

• High School Diploma/GED with 3 years of experience in a related field, or equivalent education and experience
• Strong Excel and data entry skills, with the ability to learn new IT systems
• Common knowledge of the trucking industry and experience in fleet maintenance
• Proven ability to collaborate cross-functionally and build positive relationships
• Excellent organizational skills and ability to manage multiple tasks effectively