Fleet Services Lead Coordinator

Job Summary

To support the growth of the company, the full-time Fleet Services Lead Coordinator will manage the lifecycle of maintenance transactions, provide exceptional customer service, and coordinate with Field Operations while working remotely.

Key responsibilities

• Manage follow-up maintenance transactions from origination to technician custody
• Document customer interactions accurately in Cox Fleet systems
• Proactively schedule preventative maintenance and repairs with customers

Required qualifications

• High School Diploma/GED with 5 years of experience in a related field, or equivalent combination of education and experience
• Strong organizational skills and ability to manage multiple tasks effectively
• Proficiency in Excel and data entry; familiarity with fleet maintenance systems is a plus
• Common knowledge of the trucking industry and fleet maintenance experience preferred
• Ability to work both independently and collaboratively in a team environment