Fleet Specialty Administrator

Job Summary

To support fleet operations, the full-time Fleet Specialty Administrator will manage legal and CSA case openings, handle inbound and outbound calls for fleet members, and maintain accurate documentation in a remote work environment.

Key responsibilities

• Open legal and CSA cases while indexing documents for fleet memberships
• Provide customer service through effective communication with associates and members via phone
• Input case-related information from courts and attorneys into the computer system

Required qualifications

• High school diploma or GED
• At least 2 years of experience in a call center setting
• Ability to type a minimum of 35 words per minute
• Familiarity with legal terminology and 10-key operations
• Proficient in operating a computer and using the internet