Florida Bilingual Healthcare Representative

Job Summary

A company is looking for a Bilingual Customer Service Healthcare Representative.

Key Responsibilities

• Assist customers with healthcare inquiries, including insurance plans and appointment scheduling
• Handle inbound calls and outbound campaigns to inform customers about relevant changes
• Provide support and solutions to members facing urgent concerns regarding their healthcare needs

Required Qualifications

• High school diploma or GED required
• Fluent in both English and Spanish
• Ability to type 25 words per minute
• Intermediate/advanced technical proficiency to navigate multiple systems
• Open availability between 7am-2am EST, 7 days a week