Florida Call Center Manager

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Feb 06, 2026

Job Summary

A company is looking for a Call Center Manager.

Key Responsibilities
  • Oversee daily workflows and support Team Leads with operational issues and performance metrics
  • Train, coach, and develop Team Leads, conducting performance reviews and identifying training needs
  • Collaborate with cross-functional teams to implement process improvements and respond to inquiries
Required Qualifications
  • Associate's Degree in Business Administration or a related field (or equivalent experience)
  • 2-5 years of experience in a healthcare-related or contact center environment
  • Prior leadership or supervisory experience preferred
  • Experience managing remote teams
  • Experience in call center management

COMPLETE JOB DESCRIPTION

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