Florida Care Management Processor

Job Summary

Providing non-clinical administrative support, the full-time Florida Care Management Processor will facilitate case assignments, member screenings, and scheduling while working remotely to enhance care management services.

Key responsibilities

• Facilitates administrative tasks including case assignment and member scheduling
• Assists in the initial review of cases and coordinates member services according to benefit plans
• Promotes effective communication to support care management efforts and processes correspondence

Required qualifications

• At least 1 year of experience in an administrative support role in healthcare or equivalent education and experience
• Proficiency in Microsoft Office (Outlook, Word, Excel) or comparable software
• Excellent customer service and organizational skills
• Strong attention to detail and problem-solving abilities
• Effective time-management skills