Florida Consumer Service Representative

Job Summary

A company is looking for a Consumer Service Operations Representative.

Key Responsibilities

• Manage daily activities across diverse service functions, including administrative and customer support tasks
• Investigate and resolve claims and customer service issues to ensure satisfactory outcomes
• Interpret established policies and make decisions aligned with organizational standards

Required Qualifications

• 3 years of experience in a customer service role
• Mandatory bilingual proficiency in English and Spanish
• Proficient typing and data entry skills
• A strong aptitude for learning new technology and systems
• Proficiency in Microsoft Office Outlook and Word