Florida Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative who will work from home in Florida.

Key Responsibilities

• Handle inbound calls from Members, Clients, and Facilities, averaging 60 - 80 calls daily
• Provide personalized customer service and support to improve community access to care
• Manage tasks of increasing complexity as skills progress

Required Qualifications

• Must currently reside in Florida
• 1 year of Call Center experience
• 6 months of Customer Service experience
• Basic typing/computer experience with strong navigational skills
• High-speed Internet access with specified minimum speeds